Privacy Policy

Last Updated: November 19, 2025

Altriva Game ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website altriva.online and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or masterclass
• Subscribe to our newsletter
• Contact us via email, phone, or messaging platforms
• Fill out forms on our website
• Participate in surveys or feedback requests

This information may include:

• Name and contact details
• Email address
• Phone number
• Payment information
• Professional background and interests
• Account credentials

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits
• Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Processing registrations and enrollments
• Managing your account and preferences
• Sending administrative information and updates
• Processing payments and transactions
• Delivering educational content and masterclass materials
• Responding to inquiries and customer support requests
• Sending promotional communications and newsletters
• Improving our website and services
• Analyzing usage patterns and trends
• Preventing fraud and enhancing security
• Complying with legal obligations

3. Legal Basis for Processing

We process your personal information based on:

• Your consent when you provide information voluntarily
• Contractual necessity to deliver services you requested
• Legitimate interests in operating and improving our business
• Legal obligations requiring data retention or disclosure

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Email delivery and communication
• Website hosting and maintenance
• Analytics and data analysis
• Customer support services
• Marketing and advertising

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Business Transfers

If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information when required by law or in response to:

• Legal processes or government requests
• Enforcement of our terms and policies
• Protection of our rights, property, or safety
• Investigation of potential violations
• Prevention of fraud or security threats

4.4 With Your Consent

We may share your information with third parties when you have provided explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request limitation of processing of your information
• Portability: Request transfer of your information to another service
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us using the information provided below.

7. Marketing Communications

You may opt out of receiving promotional emails by:

• Clicking the unsubscribe link in any marketing email
• Adjusting your account communication preferences
• Contacting us directly at support@altriva.online

Note that you will continue to receive transactional and administrative communications even after opting out of marketing messages.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication protocols
• Employee training on data protection
• Secure storage and backup systems

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Altriva Game

81a Leominster Rd, Portsmouth PO6 4BY, United Kingdom

Email: support@altriva.online

Phone: +441617110050

Telegram: https://t.me/+441617110050

14. Additional Information

14.1 Cookies Policy

We use the following types of cookies:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver relevant advertisements

14.2 Do Not Track Signals

Some browsers include a Do Not Track feature. Our website does not currently respond to Do Not Track signals.

14.3 Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

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By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.